Help & Support

We're here to help. Get answers or reach out directly.

📧 Support Email

[email protected]

Reply within 24 hours on workdays, including refund requests, installation issues, feature suggestions.

Frequently Asked Questions

How do I install extensions? ▾
  1. Visit the Chrome Web Store page for the extension you want
  2. Click Add to Chrome
  3. Confirm the installation in the popup
  4. The extension icon will appear in your toolbar

All VKT extensions are available on the Chrome Web Store. No developer mode or manual loading required.

How do I activate premium features after purchase? ▾

After completing your purchase through Creem (choose Single Extension or Full Suite, then monthly or lifetime):

  1. You'll receive a license key via email
  2. Open the extension popup
  3. Go to Settings and enter your license key
  4. Premium batch features are unlocked immediately

Single Extension License: Works only in the chosen extension. Other extensions remain free basic.

Full Suite License: Works across all current and future extensions.

How do I request a refund? ▾

We offer a 7-day full refund guarantee on all purchases.

  1. Send an email to [email protected]
  2. Include your order ID or the email used for purchase
  3. We'll process your refund within 2 business days

Refund requests made after 7 days from the purchase date cannot be processed.

Do extensions upload my images or data to any server? ▾

No. All VKT extensions process data entirely locally in your browser:

  • Image conversions happen in your browser's memory using the Canvas API
  • Screenshots are captured and stitched locally
  • 2FA codes are computed locally using Web Crypto API
  • No network requests, no data upload, no analytics, no tracking
How do I update to a new version? ▾

Extensions installed from the Chrome Web Store update automatically:

  1. Chrome checks for updates automatically in the background
  2. You can also manually check: go to chrome://extensions/
  3. Click Update to force an immediate update check

No manual reinstall needed. Updates are pushed through the Chrome Web Store.

Can I get temporary full premium access without purchasing? ▾

Yes. You may send an email to [email protected] to apply for a 3-day full-function trial for any single extension.

Important notes:

  1. No credit card required — trial access is completely free, no payment information needed;
  2. Trial keys are issued manually by the developer, not by an automated system. Delayed replies or occasional missed requests may occur due to manual workload;
  3. Each user can only apply for one 3-day trial per extension — repeated duplicate applications will be rejected;
  4. After the 3-day period expires, all premium batch functions will automatically lock, free core tools remain usable;
  5. No automatic charges will be applied after trial expiration. You need to manually purchase a Creem license to continue advanced features.